HEALTHCARE AND MEDICAL PRODUCTS | COMMERCE TRANSFORMATION

Legacy Webstore to B2B Commerce Migration

A legacy Oracle webstore was migrated to Salesforce B2B Commerce with enterprise, identity and loyalty integrations.

Engagement at a Glance

Organization

Global medical-products organization

Industry

Healthcare and Medical Products

Solution

Commerce Transformation, Loyalty, Platform Migration

Platforms

Loyalty Management, Okta, Oracle Cloud, Salesforce B2B Commerce

OUTCOMES AT A GLANCE

A connected experience designed around the business need

Successful platform migration

Connected identity and enterprise data

Supported loyalty; completed within budget with a documented 15% cost saving.

ENGAGEMENT OVERVIEW

Understanding the organization and the scope

Organization Profile

Global medical-products organization operating in healthcare and medical products, with a requirement to improve the relevant business process through a connected digital solution.

Engagement Scope

Migrated a legacy webstore to Salesforce B2B Commerce and integrated Oracle Cloud, Okta and Loyalty Management while managing budget and delivery.

THE CHALLENGE

What needed to change

The organization needed to replace its legacy webstore without losing enterprise connectivity, authenticated access or loyalty capabilities.

Business Challenge

The organization needed to replace its legacy webstore without losing enterprise connectivity, authenticated access or loyalty capabilities. The engagement required the solution to fit the documented platform landscape and delivery scope without disrupting the underlying business process.

Operational Impact

Without a coordinated solution, the process would remain dependent on disconnected experiences, manual coordination or platform-specific limitations. The résumé does not document additional quantified operational impact, so no numerical claim is made.

Key Requirements

Deliver the documented commerce transformation; platform migration; loyalty capabilities; work with Salesforce B2B Commerce; Oracle Cloud; Okta; Loyalty Management; coordinate design, implementation, testing and release; and maintain alignment between business requirements and the delivered solution.

THE SOLUTION

How the challenge was resolved

A new Salesforce B2B Commerce store was implemented with Oracle Cloud, Okta and Loyalty Management integrations.

Solution Overview

A new Salesforce B2B Commerce store was implemented with Oracle Cloud, Okta and Loyalty Management integrations. The delivery connected the relevant user journey, business rules and platform components described in the résumé, with testing used to validate the completed process.

DELIVERY APPROACH

From requirements to a coordinated release

Delivery Management

Clarified business and product requirements; coordinated solution design; managed dependencies and delivery milestones; oversaw implementation and testing; supported stakeholder demonstrations or validation; and coordinated release or deployment.

Process Improvements

Replaced or improved the documented process with a structured flow spanning intake or user action, platform processing, required integrations and completion visibility.

Platform Integration

Documented platform landscape: Salesforce B2B Commerce; Oracle Cloud; Okta; Loyalty Management. No additional systems should be shown unless confirmed by project records.

TECHNOLOGY AND ARCHITECTURE

Connected platforms supporting the solution

Salesforce B2B Commerce; Oracle Cloud; Okta; Loyalty Management. Technology is presented as the enabler of the documented business process rather than the case-study headline.

Loyalty Management, Okta, Oracle Cloud, Salesforce B2B Commerce

Recommended anonymized process diagram for b2b commerce migration.

BUSINESS OUTCOMES

What the engagement enabled

Successful platform migration. connected identity and enterprise data. supported loyalty. completed within budget with a documented 15% cost saving..

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